StayLinked and Timewise

StayLinked is a leading provider of modern terminal emulation solutions, which help logistics companies manage warehouse processes efficiently. The company specialises in providing seamless session persistence technology, ensuring that disruptions in connectivity, common in challenging environments such as freezers and large areas with a constant change of product movements, don’t affect warehouse operations. StayLinked has been working with Timewise for a number of years to deliver these solutions in logistics environments across all temperature ranges. Timewise Systems are a fully accredited and certified Staylinked partner, and have been recognized by StayLinked with numerous awards including “Partner of the year” and “Engineer of the year” due to our continued and committed focus on delivering optimum solutions to our global clients.

Many logistics companies continue to rely on legacy terminal emulation systems, which have been in use for 35 to 40 years. While these systems remain integral to their core processes, they come with inherent challenges.

This is especially true in environments where connectivity can be unstable, such as warehouses with an ever changing pattern of wireless coverage requirements.. The primary challenge faced by Timewise customers is that any disruption to their operations can result in costly downtime. Even a single session drop caused by a weak Wi-Fi signal could require workers to log back in, resulting in lost valuable time and productivity.

As an example, freezer environments are highly challenging for connectivity because the cold storage units are sealed to maintain low temperatures, which significantly impacts Wi-Fi signals. The problem is further compounded when goods are stacked tightly during peak seasons. This can block the radio signals and cause session drops.

Furthermore, logistics companies are often unwilling to risk disrupting their core processes by overhauling their back-end systems. Therefore the solution has to be non-intrusive and maintain session stability in even the most challenging conditions.

StayLinked’s technology, implemented by Timewise Systems, ensures session persistence across a variety of warehouse environments. Their solution allows operators to continue their tasks uninterrupted, even if connectivity is lost.

The benefit of the StayLinked/Timewise collaboration for warehouse clients is that if a device loses Wi-Fi or moves out of coverage, the StayLinked server keeps the session alive. This allows the worker to pick up exactly where they left off once the connection is restored. This ability to maintain active sessions without requiring operators to re-login or restart tasks significantly reduces downtime.

If the operator experiences a session drop, they could lose several minutes of productivity just by having to log back in. Multiply that across shifts and workers, and it quickly adds up to significant costs. By ensuring that session persistence is maintained, StayLinked and Timewise provide a critical solution to a common problem in these environments.

StayLinked’s partnership with Timewise has led to significant improvements in productivity for clients operating in challenging warehouse environments.

One such client is a major logistics company that handles cold storage. In this freezer environment, session drops were previously a frequent issue, with workers losing time each shift due to reconnection delays.

By implementing StayLinked’s session persistence solution, Timewise was able to eliminate the lost time and frustration associated with connectivity drops. The impact of session persistence on productivity is quantifiable.

StayLinked’s research shows that 84% of workers experience at least one session drop per shift, and the cost of each session drop can be up to €20. With 50 workers experiencing these issues across multiple shifts, the annual cost quickly escalates to hundreds of thousands of euros.

StayLinked’s solution not only removes these productivity killers but also offers a significant return on investment for their clients.

Timewise is now expanding StayLinked’s solution to include frictionless roaming between Wi-Fi and 5G Mobile networks.

StayLinked is the only terminal emulation solution in the world offering seamless roaming between Wi-Fi inside the warehouse and 5G outside. This allows for uninterrupted operations even when workers move outside the warehouse, such as when unloading trucks or operating in temporary storage facilities.

Timewise Systems continue to optimise and realise the benefits of Staylinked solutions across multiple industry sectors and household name clients.

The partnership between StayLinked and Timewise continues to grow, with StayLinked’s cutting-edge session persistence technology providing a crucial layer of reliability to Timewise’s high-level managed services.